At Paper Plane Popup, we care deeply about your satisfaction. If your card is damaged or lost in transit, we're happy to offer a refund or a replacement card (if available). Just contact us at hello@paperplanepopup.com and include a photo of the condition the card arrived in.

Please note: Outside of these situations, we’re unable to accommodate refunds or returns at this time.

If you have any questions, don’t hesitate to reach out. We’re here to help—and we hope you enjoy shopping with us!